Burst on large water main at Kilbeggan affecting customers
Irish Water are working with Westmeath County Council to restore water supply as quickly as possible following a burst to a large water main in Kilbeggan.
The company say every effort is being made to maintain supply to as many customers as possible – however, the burst is affecting the water supply to customers in Streamstown, Horseleap, Kilbeggan and surrounding areas in Westmeath.
Service crews are on site and progressing with repairs, which are expected to continue until this afternoon.
Following repairs, it typically takes two to three hours to restore normal supply to all customers affected by an unplanned outage, say Irish Water.
John Gavin of Irish Water said: “The repairs are being conducted as quickly and as efficiently as possible to minimise disruption to the area and restore normal water supply for all customers.
“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return normal water supply to homes and businesses as quickly as possible.”
Vulnerable customers who have registered with Irish Water receive direct communications for planned and unplanned outages lasting more than four hours.
Irish Water understand the inconvenience when a burst occurs and thank customers for their patience while they work to restore normal supply to customers.
The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact them on Twitter @IWCare with any queries.
For updates seee the Water Supply Updates section of www.water.ie and enter the reference number COR00052113 in the search bar.